If you have goods that need to be kept frozen or at ambient temperature, then you need to ensure that they’re protected in shipping. That usually means working with a company that offers refrigerated truck shipping in Chicago. However, each company can vary significantly. How do you ensure that you’re making an informed choice, and working with a reputable shipper?
Reputation
One of the first things to consider is the company’s reputation. Do their clients rate them highly? Do they have a reputation for getting their clients’ loads delivered on time, every time? How well do they protect their clients’ goods during shipping? If possible, contact references for the companies you are considering, so you can speak with them directly about their experience using the shipper.
Their Fleet
Because of the need to keep your goods at or below a specific temperature, you need to pay close attention to the fleet used by any company offering refrigerated truck shipping in Chicago. The fleet should be modern and equipped with state of the art refrigeration technology. Older units might still work, but there’s a chance they will break down, leaving your goods unprotected on the road. It’s always better to ensure that the company uses modern technology, rather than taking chances with a company that utilizes outmoded refrigeration systems.
Customer Support
What is the company’s customer support like? How much visibility do you have into the shipping process? Can you contact the company to determine the location of your goods at any time? You need to work with a company that offers outstanding customer service and full transparency in their shipping process. Doing otherwise means you are essentially flying blind.
Less Than a Truckload
Often, you’ll find that you need to ship goods, but it may not be quite a full truckload. The problem here is that some shipping companies do not offer less than a truckload (LTL) shipping. If you regularly encounter the need to ship less than a full truckload, make sure the company you end up choosing offers LTL shipping.
At Larry’s Cartage Company, Inc., we’re proud of the reputation for excellence that we’ve built, as well as our long list of satisfied clients who work with us time and again. We invite you to contact us today to learn how our services can fit your needs.