The first interaction with a potential contractor or a subcontractor is an important indicator of what you can expect in the interaction if you choose them to provide your fiber optic cable installation.
For work throughout Ohio or the United States, there are a few key indicators of the quality and professionalism that can be expected from the company. Taking the time to meet with the project manager or to at least have more than a passing phone conversation about the project should be a priority regardless of the total scope of the job.
The Approach
One of the most telling aspects of your first meeting with a potential fiber optic cable installation provider is how they approach the conversation. Look for a company that provides a brief overview of their experience as it relates to your project.
Providers giving a lot of details about unrelated projects have a lack of experience or expertise in the specific area of relevance for your job. Project managers or reps with extensive experience will understand what parts of the services to highlight for your consideration.
Listening and Sharing
Look for a fiber optic cable installation provider that is interested in understanding your project before attempting to provide solutions or ideas. When companies spend the time telling you how they can manage the job without understanding the job, it is a sign of potential communication and expectation problems throughout the project. The company should be able to give a basic schedule or timeline for completion. Always ask about the provider’s history of completing projects under budget and within the projected time.
Of course, the price will always be a factor to consider. However, when the provider is experienced and has expertise and understands the project, you will find the bids are competitive with the top providers.
